Privacy Policy

This Privacy Policy explains how BrandSync (“BrandSync,” “we,” “us”) collects, uses, and safeguards information when you use our website and services. By using BrandSync, you agree to the practices described here.

Information we collect

We collect information you provide directly — such as your name, work email, company, and any material you submit to build your Brand DNA profile. We also collect limited technical data automatically, including device, browser, and usage information, to operate and improve the service.

How we use information

• To provide, maintain, and improve the BrandSync service.
• To generate and audit assets against your Brand DNA.
• To respond to enquiries and provide customer support.
• To send service updates and, where permitted, relevant news.

Your content

Material you submit to train your Brand DNA remains yours. We use it solely to deliver the service to you and do not sell it or use it to train models for other customers.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate BrandSync under appropriate confidentiality obligations, or where required by law.

Data retention

We retain information for as long as your account is active or as needed to provide the service, and afterward only as required to meet legal obligations or resolve disputes.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us and we will respond within a reasonable timeframe.

Security

We use technical and organizational measures designed to protect your information. No method of transmission or storage is perfectly secure, but we work continuously to safeguard your data.

Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.

Contact

Questions about this policy? Reach us at privacy@brandsync.com or through our contact page.